Frequently Asked Questions

For the motor to engage and run, a FinaPod must be properly inserted.

We have a USB rechargeable model. The FinaMill USB rechargeable pack comes with a micro-USB charging cable. One charge lasts at least 2 months.

In Q1 2024 we will introduce another new FinaPod: the FinaPod GT.  The GT will grind cinnamon, cloves, nutmeg and even whole dried chilis.

Along the sides of the pod are two holes cut into the base. Insert a key, or ridged object then twist open. The hole plus object will give you more leverage to open the base.

It is fairly small, but not a powder like pre-ground spice. Please adjust the grinding knob to your desired coarseness.

You might have to adjust the grinding adjuster knob to a finer setting.

Remove the pod from the mill and twist the adjuster knob. If there is spice stuck in the grinder, run it for a few seconds upside down to clear the spice out.

Pepper or other spice might be stuck in the grinding element. The simple fix is to hold the FinaMill with the pod inserted upside down and run it for a few seconds. That should clear material from the grinding element and allow it to be adjust again.

No, only chopped or minced dried herbs.

The current model cannot grind these spices because they are too hard. We are working on a more powerful model, please follow us for the updates.

2 years, 100% quality guarantee for manufacturer defects.

High humidity or static can cause them to stick. Be sure to keep the grinding element and area clean to minimize sticking.